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With quality raw materials we obtain excellent natural products.

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Returns

At ameztoi.com returned products will be accepted within the first 7 days as of the date of receipt of the goods by the customer and assuming that they are in compliance with the conditions required by Law 47/2002, regulating the management of commerce.

Only returns that have been previously authorized in writing by ameztoi.com will be accepted. To request this authorization, the customer should previously contact ameztoi.com and once authorized, they will be informed of the address to ship the merchandise and the conditions for the acceptance of the return. The goods should be returned in their original packaging, in perfect condition and protected without seals or transporting tape

Returns will be received at the following address:

ameztoi.com

Pol. Industrial Sansinenea 10
20740 ZESTOA (Gipuzkoa)

Once the goods have been received and it has been verified that they are in perfect condition, the payment refund will be made. ameztoi.com reserves the right to refund an amount that is inferior to the paid amount, in the case in which the goods do not arrive in perfect condition. Shipping costs incurred by the return will be charged to the customer. The shipping costs from the initial delivery will be deducted from the total amount returned.

PRODUCTS DAMAGED IN TRANSPORT

In order to file a claim for damage in transport, notify the transport agency, Integra2, within a maximum period of 24 hours by telephone at 943 69 35 42 or if the outside packaging is deteriorated when delivered, indicate this in the delivery note upon delivery. It should be indicated in the delivery note that is signed upon receiving the order.

Once the claim has been made, ameztoi.com will be responsible for collecting the defective product and once received, they will proceed to send you a product in perfect state at no additional customer cost.

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Customer service

Selected Product

Cod al Pil-Pil

Cod al Pil-Pil

Sweet codfish, desalted and slow-cooked with olive oil and garlic.

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Contact

Pol. Industrial Sansinenea 10
20740 ZESTOA (Gipuzkoa)

Telephone
943 832 753
Fax
943 890 516
e-mail
info@ameztoi.com
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