Commonly asked questions


Because we follow the basics of traditional cooking and the best Basque cuisine. We are a large kitchen, more than a food industry and believe in the value of dishes cooked using natural ingredients. The difference is in the taste.

Respecting the times and value of the raw materials: vegetables, meats, fish, milk, etc. The secret is to combine our knowledge about traditional cooking with a gastronomic care that makes a difference in the most demanding palates.

Our dishes are refrigerated so you can enjoy them when you wish. Just heat them up or fry them if they are hot plates or pull them out of the refrigerator and serve if they are cold entrées or desserts. For large clients (supermarkets, restaurants, etc.) we also supply deep-frozen dishes

Yes, no problem. You just need to take the same precautions as you would for a dish cooked at your own home.

You can rest assured: all our dishes include allergen information in the product sheet

If you represent a distributor, restaurant business food business or other, we are excited to collaborate with you. You can visit our latest Catalogue, with all the available products, or contact us.

Your dishes will keep perfectly at least 2 weeks in the fridge. The label of each product indicates the exact expiration date, which is what finally must be taken into account. * Except for the fried range.

Depending on your location, the order will be delivered within 1 to 5 working days. 

Shipping costs are free regardless of what you order. The minimum order is 25 Euro.

Credit card or PayPal.

Consult our Purchasing guide for more details about the terms of delivery, returns and the process for purchasing our dishes.